Privacy Policy

1. Introduction

BookRide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (phone number, email address)
• Pickup and drop locations
• Payment information (processed securely through third-party providers)
• Account credentials if you create an account

2.2 Automatically Collected Information

When you use our service, we automatically collect:

• Device information (IP address, browser type, device type)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your rides and our services
• Improve and personalize your experience
• Send you promotional offers and updates (with your consent)
• Ensure safety and security of our services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With drivers to facilitate your ride
• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In case of a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@bookride.com or visit our Contact Us page.